Shipping Information
Shipping expenses
Shipping costs vary according to the country of destination and the total amount of the order. Before finishing the purchase you can consult the shipping costs in the cart when adding the destination country.
Shipping times
When ordering a graduate glasses, the delivery time is higher due to the adaptation of the lenses to their graduation in the mount that has been chosen. But the manufacturing time does not exceed 3-4 days.
If any product is not in stock, the delivery period by email would be notified.
We do not ship to the Canary Islands, Azores Islands or Madeira.
Estimated shipping costs*
The exact cost is calculated at checkout based on the destination and the order value.
| Country | Standard shipping | Express shipping |
|---|---|---|
| Åland Islands, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Svalbard & Jan Mayen, Vatican City | — | €20on orders from €120€22 on orders under €120 |
| Albania, Austria, Belgium, Bulgaria, Croatia, Czechia, Estonia, Germany, Hungary, Latvia, Lithuania, Luxembourg, Poland, Romania, Slovakia, Slovenia | Freeon orders from €120€5 on orders under €120 | €7.90 |
| Australia | — | AUD 23 |
| Canada | — | CAD 20 |
| Cyprus | — | €20on orders from €120€10 on orders from €300€30 on orders under €120 |
| Denmark, Finland, Sweden | — | €7.90 |
| France, Greece, Ireland, Italy, Netherlands | — | Freeon orders from €120€5 on orders under €120 |
| Malta | €5.95on orders from €120€12 on orders under €120 | €12on orders from €120€25 on orders under €120 |
| MexicoTaxes and duties included | — | MXN 615 |
| Norway, Saudi Arabia, United Arab Emirates | — | €12 |
| Portugal | Free | — |
| SpainBalearic Islands: free on orders from €120 · €5 on orders under €120 | Free | — |
| Switzerland | — | CHF 8.25 |
| United Kingdom | — | GBP 7.50on orders over GBP 135GBP 55 on orders up to GBP 135 |
| United StatesTaxes and duties included | — | USD 64–600depending on order value |
| Algeria, Angola, Argentina, Armenia, Azerbaijan, Bahrain, Bolivia, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Colombia, Costa Rica, Côte d’Ivoire, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Falkland Islands, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Malaysia, Mali, Morocco, Mozambique, Myanmar (Burma), Nepal, New Caledonia, New Zealand, Nicaragua, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Philippines, Qatar, Rwanda, Singapore, South Africa, South Korea, Sri Lanka, Suriname, Taiwan, Thailand, Tunisia, Türkiye, Turkmenistan, Uzbekistan, Venezuela, Vietnam, Yemen | — | €30 |
| ChileTaxes and duties included | — | CLP 32,000 |
| IndiaTaxes and duties included | — | INR 8,300 |
| PeruTaxes and duties included | — | PEN 120 |
| UruguayTaxes and duties included | — | UYU 1,390 |
Taxes and customs
All Visual-Click product prices include VAT.
Shipments within the European Union are not subject to customs duties.
For orders shipped to the United States, Brazil and India, the shipping cost already includes customs duties and import taxes, so no additional payment will be required once the order has been placed.
Shipments outside the European Union, the United States, Brazil and India may be subject to customs duties and import taxes, which will be the customer’s responsibility. If the customer refuses to pay these charges, Visual-Click will not issue a refund and will not take responsibility for the parcel.